Frequently asked questions about working with us, Health At Every Size®, Non-Diet Approaches and our Eating Disorder Recovery Services.

Working with Us

How do I know if I will I benefit from working with you?

If any of the following are part of your lived experience you may benefit from working with a Body Balance Nutritionist or Dietitian.

  • You have been diagnosed with, or you think you have, an eating disorder or disordered eating.
  • You are seeking additional eating disorder recovery support.
  • You feel preoccupied with food, have developed unusual habits or find yourself obsessing about what, when and how much to eat.
  • Your day to day feelings are determined by how “good” you have been with food, or how much you weigh on the scales.
  • Your relationship with food feels “all or nothing” – you’re either “on” or “off” the diet wagon, and often find yourself starting again on Monday mornings.
  • You feel like you’ve lost touch with your hunger and fullness and how to eat
  • You want support to raise children who are confident, competent eaters, comfortable in their bodies.
  • You know dieting doesn’t work but you’re not sure what to do instead.
Where are you located and what is parking like?

We have clinics in Auckland and Christchurch. We consult with our clients and patients residing anywhere in New Zealand online, via virtual appointments.

We have onsite parking at both our Auckland and Christchurch clinics.

What are your rates?

Our standard rates are $140 for an assessment and new client appointment.

Follow up appointments are $75.

I’d like to set up an appointment, what do I need to do next?

The fastest way to book your appointment is using our online calendar, or you can email us here and we will be in touch in due course to schedule an appointment.

How do I pay for my appointments?

You will receive an invoice following your appointment to pay securely online either via bank transfer or with a debit/credit card.

Do you accept health insurance?

Dietetic appointments may be covered by your health insurance plan, we recommend you check your policy with your provider.

Non Diet Approaches

What exactly can I expect from an appointment?

Our approach to nutrition and health is a little different, it’s relaxed, exploratory and exciting.

Depending on your personal experiences and needs you may discuss a range of topics with your Nutritionist or Dietitian – we deliver “lessons in eating” that are influenced by or three pillar approach to nutrition and wellness.

What is the non diet approach and Intuitive Eating?

Intuititive Eating is a gentle approach to nutrition, nourishment and movement, a process through which we learn to utilise and trust our bodies inner wisdom to make choices about food and movement.

Intuitive eating is a body and food peace movement, where we learn to accept body diversity, our unique genetic blueprint and to filter out the diet culture noise, and food rules – the ones we are encouraged to rely on in order to know when, what and how to eat.

Through our nutrition sessions together we work strengthen your internal food and movement framework so you can rely on your intuition to make decisions.

You can read more about Intuitive Eating here>>

Buy the book “Intuitive Eating” by Evelyn Tribole & Elyse Resch here>>

Buy the workbook here >>

I want to see someone about my digestive health or allergy/intolerance issues - can the non diet approach help me?

Yes absolutely. We work with clients coping with a diverse range of challenges including allergies, intolerances, digestive disturbances or other health concerns. We can help you to incorporate mindfulness and intuitive eating principles as appropriate into your nutrition or dietetic sessions.

I’m not sure I am ready for HAES or IE. Can I still make an appointment?

Of course! In our experience clients often attend their first appointment having decided that they can no longer carry on with the ‘diet’, their ‘food rules’ or cope with their current food relationship but are uncertain of what the next steps or the solution may look like. (They are wondering if I’m not dieting…. then what?)

That is ok (and normal!), and we understand that turning your back on dieting, trying to lose weight, stick to a plan or cut certain foods out may feel scary or like you are ‘giving up’ on yourself.

When you come to your sessions here at Body Balance Nutrition, we will meet you where you are at and we will work from there.

If you are adamant that it is a meal plan or prescribed diet you want, then please keep in mind, we are not the right nutrition and dietetic partner for you.  

How long will I need to see you?

This is highly variable and best assessed at your initial appointment with your nutritionist or dietitian.

Will I lose weight?

The non-diet approaches are a compassionate, weight neutral approach to healing your relationship with food, movement and your body. The focus is shifted from weight loss to self-care and health promoting behaviours. We will not weigh you, weight is not an indicator of success when working within the non diet paradigm.

For some, through the practice of self-care, engagement in movement and selection of nourishing food choices (*both physical and psychologically nourishing) there may be changes in body size and shape, some clients may lose weight, others may gain weight and some will remain weight stable.

Eating Disorder Recovery

I haven’t been diagnosed with an eating disorder and I don’t think I have one, can I still work with you?

Yes, absolutely! Many of our clients seek guidance on a wide range of food and movement challenges – you do not need a formal diagnosis to seek our support. If you are experiencing any discomfort or challenge within your food or body relationship you will likely benefit from Body Balance Nutrition non-diet nutrition therapy or rehabilitation services.


What is a Recovery Road Map?

A recovery roadmap is your unique recovery plan we create together. It is a reference for you, your recovery team, support people and family.

A recovery roadmap is a living document – this means it may change from time to time to reflect where you are currently at in your recovery process.

Much like any road trip, your route to recovery may be very unique, no two recovery journeys are identical. In fact your destination (recovery) is also unique, you define with our support, what recovery will look for you.

With your permission your recovery roadmap can be accessed online by all members of your recovery team and support network.

Will you give me a meal plan?

Patients and clients enrolled in our nutrition rehabilitation program will likely receive a meal plan as part of recovery.

Will you communicate with the rest of my treatment/recovery team?

We will always ask you who you would like your treatment & recovery summaries shared with before we contact members of your recovery team.

We believe eating disorder recovery requires a collaborative approach with open communication between members of your multidisciplinary team to ensure all aspects of your recovery are holistically addressed. Eating disorders are never ‘just about the food,’ to achieve recovery both food and feelings need to be addressed in the recovery process.

As part of our recovery road mapping service we are happy to coordinate communication between providers, this will require you to sign an information release.

Will I see the same dietitian every time?

Yes, you will work with one dietitian. We believe continuity of care is important in the recovery process.

We are a collaborative, collegial group practice, meeting regularly to review our recovery roadmaps as a wider team. You can be sure that whilst you are working with just one practitioner in clinic, your roadmap has been reviewed by our clinical team.

Can you recommend other health professionals who may be able to help me in my recovery journey?

Yes! We integrate with a number of other health professionals, and can recommend like minded, compassionate recovery service providers in your area.

You are welcome to check out our recovery partner page here.


Ask US A Question

You can book an

appointment online.